Refund Policy

At Plasma Proxies, we want to ensure you're satisfied with our service. Please review our refund policy below.

1. Eligibility for Refunds

Refunds are only granted if the proxy assigned to your account has not been used at all.

2. No Refunds After Usage

Once a proxy has been used, accessed, or connected — it is no longer eligible for a refund, regardless of duration or purpose.

3. Requesting a Refund

To request a refund, contact us at support@plasmaproxies.com with your order details. All refund requests must be submitted within 7 days of purchase.

4. Processing Time

If eligible, refunds will be processed within 5-7 business days to your original payment method.

5. Questions?

If you have any questions or concerns regarding your refund, feel free to reach out to us anytime.